Mixing Business With Pleasure

I recently attended a cruise hosted by one of my major clients, who asked me to present my Dress for Success program while on board. My husband I found it to be an amazing experience. After all, how often does one get the opportunity to swap the boardroom for a cruise ship outfitted with luxury [...]

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Include a Picture with Your Blog Comment

People often post comments on my blog, Etiquette Tips & Quips. I love getting feedback and exchanging ideas with the public. That said, I can’t help but feel a twinge of disappointment when the comment is not accompanied by a photo or avatar. I think having a photo—or even your business logo—gives the comment more [...]

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Where Do I Wear My Pins?

During one of my recent dress programs, a participant asked me where they should wear their pin. It’s a question I’m not often asked, but it occurred to me that many of my readers might benefit from this information. Maybe you have been in an industry association in which pins are given out for various [...]

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Charging for Small Training Sessions

What do you do when a prospective client wants a training session for just three or four people instead of a large group? I’m asked this question a lot. Recently an etiquette consultant contacted me because her doctor was interested in booking a dining etiquette session for four people. She sent in a proposal for [...]

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How Do I Eat This?

As an image and etiquette consultant, one of the most common questions I get is how to properly eat a particular food during a business meal. Dining with a client, boss, or colleague can feel very much like a date. Ordering certain dishes can make you feel awkward and clumsy, or even cause you to [...]

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Fostering Goodwill After a Business Mistake

A while back I wrote about how Netflix and its CEO, Reed Hastings, had handled customer complaints to changes in its services. I felt that Hastings’ willingness to not only accept responsibility but also scrap proposed plans that proved unpopular with Netflix users (in this case, the introduction of the Qwikster service) refreshing. It seems [...]

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