Etiquette Tips & Quips Juanita Ecker’s Blog

Recently I have been reaching out to several friends and business associates and asking if they would like to receive a single CD about success. I made it clear that I am willing to loan them the CD for a few days and there is no charge for them to listen. For those friends out [...]

Did anyone else catch the Season 5 premiere of “Mad Men,” in which Don Draper is overcome with embarrassment when his work colleagues mention his birthday? Coincidentally, a reader recently sought on my advice on a similar issue, albeit from a different perspective. Here is her note: “It was my birthday and I was working [...]

I recently wanted to order address labels. I found a business that would allow me to place the order online, and filled out all of the required information. I specifically stated that I wanted address labels. When it came time for me to approve the order, however, I didn’t see that the business had marked [...]

A friend of mine was recently complaining about doing her taxes. “Every year I know they’re coming,” she says, “and every year I wait until the absolute last minute to file.” Last year she waited so long that she had to pay her accountant double the fee, and spent a frantic weekend poring over receipts [...]

Recently I was in the final stages of working with a prospect to helm two leadership development programs for their company. The company asked me for a proposal, and a few weeks later contacted me to see if we could set up an appointment for a video conference. Since I am a small business owner [...]

Recently our son, who is living in Australia, came home for a visit. We hadn’t seen him in a year and a half, so we were of course delighted to welcome him back. When I learned that he would be bringing his new girlfriend along, however, I felt a bit nervous. I wondered if she [...]