Tag Archives: Business Etiquette

Respect Your Company’s Image

A couple of weeks ago a young journalist made the news for the wrong reasons. He had recently been hired as a reporter for a Delaware newspaper and to drum up a little publicity for himself, he decided to create a fake press release announcing his hiring. He posted the release online, using the paper’s [...]

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Saying “Happy Birthday” At Work

Did anyone else catch the Season 5 premiere of “Mad Men,” in which Don Draper is overcome with embarrassment when his work colleagues mention his birthday? Coincidentally, a reader recently sought on my advice on a similar issue, albeit from a different perspective. Here is her note: “It was my birthday and I was working [...]

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Do You Act Like You Are Doing The Customer A Favor When They Want To Do Business With You?

I recently wanted to order address labels. I found a business that would allow me to place the order online, and filled out all of the required information. I specifically stated that I wanted address labels. When it came time for me to approve the order, however, I didn’t see that the business had marked [...]

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How to Learn From Your Mistakes

The other day a friend was telling me about a problem her daughter was having at work. The young lady had left work early as she was going out of town and in her haste had forgotten to follow up on a document her company was meant to be sending a client. Sure enough, the [...]

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Showing Appreciation and Expressing Thanks at Work

One of the things I’ll be expressing gratitude for during my Thanksgiving meal is my career. Not only am I fortunate to be gainfully employed at a time when many people struggle to get by, but I am blessed with running my own business in an industry which I feel is my true calling. I [...]

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How Do You Give Back?

It all started with an overhead projector! I was on the phone with a good friend the other day when she said to me, “I saw on your Facebook page that you received an award. Tell me about it.” I shared with her that I had recently received the Lifelong Enthusiast Award from the Women’s [...]

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