Etiquette Tips & Quips Juanita Ecker’s Blog

A good friend of mine shared a situation that happened to him recently when he was part of a team to interview candidates for a position in his department. The job candidate was involved in meetings all day long. My friend and a few others were then asked to take him out to dinner as [...]

By Juanita Ecker I recently gave a free talk to the NY Women Inc. in Albany, New York. It was a one-hour presentation during their annual conference. I made it fun and interesting but didn’t give away the store. At the end of it, I came home with 14 warm leads of people who were [...]

By Juanita Ecker A customer shared with me that the company he works for recently downsized and let many people go. He is one of the lucky ones to still have a job. However, because they cut people from his department, his responsibilities and workload have increased. He spends most nights and weekends trying to [...]

By Juanita Ecker A few years ago I had a dining etiquette seminar booked with a large corporation. Two weeks before the session, they called me and said, “We want to move the training to two days later than scheduled.” Unfortunately, I was scheduled to travel to New Jersey that day. I asked them if [...]

By Juanita Ecker A few years ago when a potential customer would call about my training seminars, I was excited to tell this individual about all of my programs. I would quickly launch into what I had to offer and the benefits I could provide. I did not take the time to uncover their needs [...]