Etiquette Tips & Quips Juanita Ecker’s Blog

By Juanita Ecker Have you ever called someone’s cell phone and tried to leave a message, only to be told that the mailbox was full? This happened to me the other day. I repeatedly tried to make an appointment with an eye specialist in Columbia, SC. Every time I called, I received a voicemail message. [...]

By Juanita Ecker In the past two weeks, I’ve had two people stand me up for phone appointments. In the first situation, the appointment was with a client. I was running 15 minutes late and called to say I would be available 15 minutes after our scheduled time. When I called I got her voicemail [...]

By Juanita Ecker A friend of mine recently called a client to discuss a project. The client asked if she could put my friend on speaker phone. As soon as he agreed, she then launched into a lecture about all of the things she was unhappy about with the project. There were other people in [...]

By Juanita Ecker While I was on vacation I received a voicemail from a woman who left only her name and number—no message about why she was calling. I had no idea who she was, what she needed, or if the matter was urgent.   Curious, I called her back and got her voicemail; she [...]

By Juanita Ecker I was taking a walk the other day. As I was enjoying my stroll, I noticed two young boys racing on their bicycles. They were laughing and enjoying every moment of their ride. Suddenly they came to an intersection where there is a stop sign, but didn’t even slow down and rode [...]

By Juanita Ecker A while back I was catching up with an old friend at a cafe. As we were leaving my friend decided to pick up some cookies to take home. But as she was in the middle of ordering, her cell phone rang and she took the call. Instead of asking the caller [...]